KAT SANTOS
OWNER OPERATOR
Hello, I'm Kat Santos, a licensed Massage Therapist dedicated to enhancing your well-being. I provide integrated massage therapy that blends various techniques and modalities into a cohesive treatment. This approach ensures a comprehensive and personalized healing experience. My mission is to help clients achieve optimal health and wellness through therapeutic massage and holistic practices. When you book a session with me, you can expect top-notch care tailored to your unique needs, whether you're seeking pain relief, relaxation, or both. Together, we'll create a customized treatment plan that leaves you feeling relieved, refreshed, and balanced.
⟟ Located in Payson, Utah!
-`CORE VALUES ´-
Honesty - I believe in transparent and open communication, fostering trust and integrity in every interaction with my clients.
Awareness - Mindfulness guides my practice, allowing me to be fully present and attentive to your needs, both physically, emotionally, and energetically.
Compassion - Your well-being is at the heart of what I do. I approach each session with genuine care, empathy, and kindness.
Personalized Approach - Recognizing that every individual is unique, I tailor my massage sessions to address your specific concerns and preferences.
Quality Care
- Your comfort and satisfaction are my primary concerns. I consistently strive to provide excellent care, utilizing skilled techniques and maintaining a high service standard to ensure your experience is exceptional.
-`CLIENT TESTIMONIALS´-
APPOINTMENT POLICIES
We understand that life happens and plans can change. To help us accommodate other clients and maintain our schedule, please provide as much notice as possible if you need to cancel your appointment.
Rescheduling:
You can reschedule your appointment without a fee as long as it's done at least 24 hours before the original time. If you cancel and do not reschedule within this time frame, the full session fee will be charged.
More Than 24 Hours' Notice for Cancellations:
Cancellations made 24 hours or more before your appointment will not incur any charge.
Less Than 24 Hours' Notice for Cancellations:
Cancellations made within 24 hours of your appointment will incur a fee of 50% of the session cost, as this late notice may impact our ability to fill the slot.
Less Than 12 Hours' Notice for Cancellations:
Cancellations made within 12 hours of your appointment will be charged the full session fee.
No-Shows:
Missed appointments without prior notice will be charged the full session fee.
Late Arrivals:
If you arrive late, your session may be shortened to avoid delaying the next client. The full session fee will still apply. If you are more than 15 minutes late, we may need to reschedule.
Emergency Cancellations:
We understand emergencies happen. Please contact us as soon as possible, and we will work with you to address the situation.
